Fred @ Trick Marine??
#1
Registered
Thread Starter
Join Date: Nov 2003
Location: Stockholm, Svea Rike
Posts: 1,277
Likes: 0
Received 4 Likes
on
4 Posts
Fred @ Trick Marine??
Does someone knows were Fred are? Been trying to contact him for 1 week with out result..
45 days of waiting for some stuff...
Please Fred, call me 0046 708 71 04 05
(look at your fax)
Thanks
Mange
45 days of waiting for some stuff...
Please Fred, call me 0046 708 71 04 05
(look at your fax)
Thanks
Mange
#2
Registered
Join Date: Nov 2005
Location: Farmington, MO
Posts: 213
Likes: 0
Received 0 Likes
on
0 Posts
I've also been waiting for 2 items to complete a $1300 order. My order was also placed 40+ days ago also. I've called Trick no less than 10 times regarding the order. Very frustrating........if I ran my business that way there's no way I could afford a boat for a toy.....or anything else for that matter! One of the guages that I did receive has a nick in the outer rim which under normal circumstances I would send back but I'm afraid I won't see a new one till who knows when! So much for getting my dash redone before Memorial weekend!
#3
Registered
I don't think Fred wants it to be this way. He seems to be a good guy. I know first hand how a small business can tail spin. Especially if the employees stink.I'm sure he will make it right. Unfortunatelly that doesn't take the sting out of my boat building plans either
I also have been waiting.
I also have been waiting.
Last edited by tomcei; 05-16-2007 at 06:51 PM.
#5
Are we having fun, yet?
Charter Member
Join Date: Mar 2001
Location: Chesterfield, Va.
Posts: 782
Likes: 0
Received 0 Likes
on
0 Posts
In Fred's defence, I can say that he will make good your orders. I have made several purchases with him. Only once, there was an issue. Yes, it took some time to get it resolved, but I feel that there was a communication breakdown within his staff. After I talked directly to Fred, the issue was taken care of in a speedy, professional manner. my .02 worth
__________________
Jay
Jay
#6
Registered
My experiences ordering from Fred have always been first rate. His is a distributor so maybe his supplier for that particular item is dropping the ball. If that's the case there is only so much he can do.
#8
Registered
Join Date: Dec 2000
Location: EASTON MA.
Posts: 6,281
Likes: 0
Received 0 Likes
on
0 Posts
Fred=a good person also
how true, don't for get fred moved so there might be a little slow on some stuff. and he will get back to you. on some parts there 3rd party os if the manf is held up fred would be held up.we are lucky fred came along to sell it brought prices back to where they should be
how true, don't for get fred moved so there might be a little slow on some stuff. and he will get back to you. on some parts there 3rd party os if the manf is held up fred would be held up.we are lucky fred came along to sell it brought prices back to where they should be
#9
Registered
Join Date: Nov 2005
Location: Farmington, MO
Posts: 213
Likes: 0
Received 0 Likes
on
0 Posts
Fred=a good person also
how true, don't for get fred moved so there might be a little slow on some stuff. and he will get back to you. on some parts there 3rd party os if the manf is held up fred would be held up.we are lucky fred came along to sell it brought prices back to where they should be
how true, don't for get fred moved so there might be a little slow on some stuff. and he will get back to you. on some parts there 3rd party os if the manf is held up fred would be held up.we are lucky fred came along to sell it brought prices back to where they should be
#10
Registered
Platinum Member
Join Date: Sep 2005
Location: LA
Posts: 70
Likes: 0
Received 0 Likes
on
0 Posts
No doubt Fred is knowledgeable and very personable. He seems more interested in selling you what you really need than just making a sale - and I greatly appreciate that. Still that's no excuse for 5-6 phone calls leaving messages before a return call..........I'm patient and easy to get along with....as a consumer I just want to know where I stand. I too run my own business so I've been trying to give him the benefit of doubt that my customers don't always give me (even though I rarely leave myself open to that susceptability).