Mercury Racing complaint thread poofed?
#12
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Join Date: Feb 2013
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sounded like he missed the double points race from last weekend according to his post that why he was so pizzed.
#13
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#14
Gold Member
Gold Member
Erik Christainsen from mercury called me and wanted to work out a solution, he also apologized for the two employees so i agreed to take down the post. We will not make it to Michigan city this weekend. The parts are scheduled to arrive today so it just a little to close to get everyone there. its very disappointing but we will set up the boat to make new york and clearwater. I appreciate the support of every one here and the power of OSO is pretty amazing.
#15
Gold Member
Gold Member
i never asked for credit with mercury. i pay in full with cash or check. my problem was mainly with the two employees who jacked with me thinking i was someone they could disrespect and get away with it.
#17
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Glad that you got your issue resolved, however it's a shame that some one have to go to drastic measure, IE: OSO post, to get Merc to react. I would have kept the thread, close it when you satisfied, but it would help others to get better service from Merc. It would be a good reminder for Merc, that customer service is so important. So Vip... glad you got what you wanted, but at the end of the day you didn't help any Merc customers, but yourself. And that's fine.
#18
Gold Member
Gold Member
Glad that you got your issue resolved, however it's a shame that some one have to go to drastic measure, IE: OSO post, to get Merc to react. I would have kept the thread, close it when you satisfied, but it would help others to get better service from Merc. It would be a good reminder for Merc, that customer service is so important. So Vip... glad you got what you wanted, but at the end of the day you didn't help any Merc customers, but yourself. And that's fine.
#19
Glad that you got your issue resolved, however it's a shame that some one have to go to drastic measure, IE: OSO post, to get Merc to react. I would have kept the thread, close it when you satisfied, but it would help others to get better service from Merc. It would be a good reminder for Merc, that customer service is so important. So Vip... glad you got what you wanted, but at the end of the day you didn't help any Merc customers, but yourself. And that's fine.
Andy