Should shop assume some responsibility ?
#1
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Took my 311SR to local shop to check Starboard motor not wanting to idle and missing ....They pulled the motor found one bent valve and one with slight corrosion . They had heads tested and replaced the two valves. They put it back together and test ran it and said all was well .....I picked up the boat and its a fve mile run across the lake to my dock ...It ran ok going over about 4000rpm top ...came off plane and Starboard motor quit ...Cranked it back up and motor was missing ...Shut it down and idled back over. They pulled the motor today and found same valve bent ...They say now that problem must be in the bottom end ....So I asked them if we are starting over from zero ? .. yup ...they fixed the other bent valve ...must be another problem ....This post is not about what is wrong ...( see " Valves Collide with Pistons" thread in Tech section) . I just think they should share some of the burden here .... If fact I asked or pointed out before we put it back together that we really didn't know what caused the first valve to hit the piston .... What ya think ?
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Without question they should share the burden. I would think that it would be their responsibility down to the point of the original problem. I would also think they should have figured out why the valve bent in the first place. Any chance you can stop payment on a check if you wrote one? I'd do that in a heartbeat.
All else fails, sic the power of OSO on them. We can make their lives miserable. Russ
All else fails, sic the power of OSO on them. We can make their lives miserable. Russ
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Yeah , what FO said. Valves don't bend for no reason at all. They didn't fix the problem...they fixed the result...and doing so allowed the problem to continue. If they were to fix it right this time , the least they should do it credit you with the last repair.
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? how many hours on the motor, did the shop recommend you have them gone through? Or did they say its just a bent valve... NO problem
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motors are Jasper remans. 25 hours ....as I posted earlier ...I stated several times that we really didnt know why the valve bent ...still dont ...head shop checked all the springs ...replaced 2 valves and all the exhaust seats ....very reputable head shop ....
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Originally Posted by mopower
Yeah , what FO said. Valves don't bend for no reason at all. They didn't fix the problem...they fixed the result...and doing so allowed the problem to continue. If they were to fix it right this time , the least they should do it credit you with the last repair.
Last edited by Reed Jensen; 10-01-2004 at 10:42 PM.
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It just seems to be they should at the very least share the expense ..I did find out they called one of the more experienced shops to ask some questions ( they dont know I know) ..Its unfortunate ..but should be for both parties ..I went to them for their expertise ...
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you got me there ....seems if bottom end was bad ...the piston would come up ...damaging the piston and head ...I haven't seen it this time but last time it was just a imprint of the valve on the Piston ....which sez to me the valve is sticking,floating or sumthin ...