Engine/Outdrive Swapout
#21
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What makes you think I signed a service order? I went on his word that I would be taken care of. He was recommended by Dustin Whipple, so I put my trust in him. Only after getting the final bill and I started asking around, did I realize he has a reputation for doing this to customers. They call him "one and done".
You are right about one thing...the labor should have been laid out prior to starting...I did ask him a couple of times to estimate, but he said he won't know until he pulled it apart...
You are right about one thing...the labor should have been laid out prior to starting...I did ask him a couple of times to estimate, but he said he won't know until he pulled it apart...
#22
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It's awkward for some people but next time ask for a estimate prior to starting big ticket items that have possible new found items along the way. Hopefully your shop will check the boat as a courtesy and just have you participate in parts from here on.
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Thanks guys. Again I did ask for an estimate and never got one, just the comment that they can't give an estimate until they dig into it. The more I think about it, the more it doesn't make sense! Why can't a platinum certified merc mechanic that's been doing this for 20 years or more give a estimate? And like you said in Ca. I have the right to get a written estimate.
I guess the courts will decide...
I guess the courts will decide...