Pics of Re- Hull at PQ....
03-28-2004, 11:13 PM
#5
Guest
Posts: n/a
It's a long story but the basics are that the original boat had some spider cracks on the deck and transom area. Powerquest was very fair with me and we worked out an arrangement to replace the hull completely.
I am absolutely sold on the idea that PQ is the best boat company on the market when it comes to the combination of boat quality and customer service.
I can't say enough about Mark Winea at PQ. He was a pleasure to work with and I recommend that we promote PQ as they deserve.
PQ is #1 in my books !!!!
NTP
I am absolutely sold on the idea that PQ is the best boat company on the market when it comes to the combination of boat quality and customer service.
I can't say enough about Mark Winea at PQ. He was a pleasure to work with and I recommend that we promote PQ as they deserve.
PQ is #1 in my books !!!!
NTP
03-29-2004, 04:58 AM
#6
Charter Member #655
Charter Member
Great Customer service is right!!!WOW! free hull......Quality????
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03-29-2004, 11:06 AM
#9
Member "69" Charter #70
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Join Date: Oct 2000
Location: Lake Murray, South Carolina
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Originally posted by New To Power
I didn't say it was free....
It was however fair and acceptable...
NTP
I didn't say it was free....
It was however fair and acceptable...
NTP
Jan
03-29-2004, 01:40 PM
#10
Guest
Posts: n/a
The story goes like this....
-99 260 SX Started showing significant spider cracks on the deck and on the transom around the tabs.
-Sent the boat to PQ for inspection and to resolve.
-PQ initially responded that the boat had seen some abuse. (The boat has always been babied and kept perfect 100% of the time. No abuse, no rough play, no rough water).
-After discussions, PQ obviously took another look and agreed that the deck cracks were probably a Gel issue.
- They offered to replace the deck at no cost but gave me the option of new hull at an extra cost.(stipulation was that they would do the work during the next winter season)
- I agreed with the re-hull option the next year.
- After sending the boat back to PQ for the actual work, Mark Winea took the case over and was absolutely fantastic about keeping me in touch with the whole process, sending me digital shots of the boat in various states of completion and it was delivered on time, in time for our boating season.
Again, I congratulate PQ and Mark for their professionalism and great all around customer service. I will definitely be recommending PQ to all my boating Friends.
I love the new hull and graphics...
NTP
-99 260 SX Started showing significant spider cracks on the deck and on the transom around the tabs.
-Sent the boat to PQ for inspection and to resolve.
-PQ initially responded that the boat had seen some abuse. (The boat has always been babied and kept perfect 100% of the time. No abuse, no rough play, no rough water).
-After discussions, PQ obviously took another look and agreed that the deck cracks were probably a Gel issue.
- They offered to replace the deck at no cost but gave me the option of new hull at an extra cost.(stipulation was that they would do the work during the next winter season)
- I agreed with the re-hull option the next year.
- After sending the boat back to PQ for the actual work, Mark Winea took the case over and was absolutely fantastic about keeping me in touch with the whole process, sending me digital shots of the boat in various states of completion and it was delivered on time, in time for our boating season.
Again, I congratulate PQ and Mark for their professionalism and great all around customer service. I will definitely be recommending PQ to all my boating Friends.
I love the new hull and graphics...
NTP
